-Privacy policy-

How We Use Your Information

We use the information you provide to:

• Register you for workshops, courses, or events.

• Communicate with you about schedules, updates, and special offers.

• Process payments and manage your bookings.

• Improve our services and enhance your customer experience.

• Share photos or videos from classes and events on our website, social media, or promotional materials (see Section 6).

• Send newsletters or marketing materials (only if you opt in).

Sharing of Information

We do not sell or trade your personal information. We only share data with:

• Payment providers (e.g., Stripe, PayPal) to process secure transactions.

• Event partners (venues, co-hosts) when necessary for running the event.

• Legal authorities, if required by law.

Data Storage & Security

• Personal data is stored securely on password-protected systems.

• Payment details are handled exclusively by certified third-party processors.

• We take reasonable measures to protect against unauthorised access, loss, or misuse.

Photos & Media

We love celebrating the art of ikebana and the creativity of our community.

• Photos and videos may be taken during workshops, courses, and events.

• These may be used on our website, social media, or in promotional materials.

• If you do not wish to appear in photos or videos, please let us know before the session begins, and we will respect your choice.

• Group or non-identifiable images (e.g., hands arranging flowers) may be used freely.

Your Rights

You have the right to:

• Access the information we hold about you.

• Request corrections to your details.

• Withdraw consent for marketing or photos at any time.

• Request deletion of your personal data (except where records must be kept by law).

-Cancellations & Refunds-

If the organiser cancels the class: You are entitled to a full refund.

We do no

Cancellations & Refunds

If the organiser cancels the class: You are entitled to a full refund.

If you are unable to attend the class: We understand that plans may change. If you are unable to attend, we are happy to transfer your booking to an alternative date or issue a credit at no additional charge—provided we receive at least 7 working days' notice. This is because we prepare materials and reserve your place in advance.

• Cancellations or transfer requests within 7 days of the class are subject to a 30% administrative fee (fee varies depending on the class).

• The remaining tuition fee can be kept as a credit for future use.

Please note: Due to our small class sizes and limited availability, we do not offer refunds for cancellations or missed classes. Cancellations or no-shows within 24 hours of the class will be charged at 100%.

Age Requirements

• Children under 14 are welcome, but they must be accompanied by a parent or guardian who is responsible for their supervision throughout the session.

Attendance & Punctuality

• We start our sessions on time, and early arrival is recommended.

• Please arrive at least 5 minutes before the scheduled start time to allow for check-in and preparation.

• To respect all participants, if you arrive more than 15 minutes late, we may refuse entry to the session. Refunds will not be provided in this case

Class Cancellations 

• Classes are subject to sufficient enrolment numbers.
• We reserve the right to cancel any scheduled course.